Traveling on the Bus
Do I need to wear a mask on the bus?
Effective April 19, 2022, Coach USA will no longer require masks for our employees and our customers while traveling on our vehicles in the United States. The CDC still recommends wearing a mask while on public transit and we encourage customers to ...
Can you accommodate passengers with disabilities?
Coach USA is committed to providing accessible transportation service to customers with special requirements and does not discriminate on the basis of disability. We welcome all customers on Coach USA and can provide assistance to those with walking ...
Are animals allowed?
Dogs, cats, or other live animals are not permitted for travel, with the exception of trained service animals that assist customer with their travel.
Are face masks required on the bus?
Effective April 19, 2022, Coach USA no longer requires masks for our employees and our customers while traveling on our vehicles in the United States. The CDC still recommends wearing a mask while on public transit and we encourage customers to make ...
How many bags can I bring on a commuter service?
Two pieces of luggage will be accepted for transportation in the luggage compartment and one piece may be carried on the bus free of charge. Coach USA reserves the right to limit and charge customers for additional pieces of luggage. At this time a ...
What do I show the driver when I board the bus?
Your tickets were sent to your email at the time of purchase. The tickets can be printed from your email or shown to your driver from your phone screen. If you sign up for an account we will also link all tickets purchased listing that email to your ...