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Are pets allowed?
While pets are not allowed to travel, the only animals permitted on all routes, are trained service animals that allow customers with disabilities to perform necessary activities. Service animals must be properly harnessed and under the direct ...
Is smoking or drinking allowed aboard your vehicles?
For the health and safety of our passengers and drivers, smoking, including the use of e-cigarettes is not allowed on any of our vehicles. The consumption of alcohol is also prohibited.
Are refunds allowed?
All ticket sales are final. All of this infromation can be found in our Terms and Conditions which is presented prior to purchase. Also, all 1-way and round-trip tickets are good for 1-year (365 days) from the date of purchase so if your travel ...
How old does my child have to be in order to travel alone?
To ensure the safety of our young passengers, Coach USA has the following policy regarding unaccompanied minors riding the bus: • Children 12 and under MUST be accompanied by a parent or guardian. • Children 13-16 will be allowed to ride ...
Can you accommodate passengers with disabilities?
Coach USA is committed to providing accessible transportation service to customers with special requirements and does not discriminate on the basis of disability. We welcome all customers on Coach USA and can provide assistance to those with walking ...