Tours
Who can I talk to about Coach USA tours?
For questions about tours, please contact the applicable Tour department from the list below. Shortline Bus: Phone (845) 610-2600 | Email: shortlinecustomerservice@coachusa.com Van Galder Tour & Travel: Phone: (800) 747-7407
What does Coach USA Tours do in the event of inclement weather conditions?
The tours will go unless the roads to the destination have been closed. You will be notified by phone of the cancellation.
Is a driver's or tour director's gratuity included?
No, it is NOT included. Gratuity is left up to your discretion. We suggest the following amounts per passenger: ~Tour Driver $2.00-$4.00 per day/per person ~Tour Director $2.00-$4.00 per day/per person On your Coach USA Tour, we take care of paying ...
Do you recommend Travel Insurance?
We recommend that you purchase a travel protection plan to help protect you and your travel investment. For your convenience, we offer travel protection plans through Travelex Insurance Services. Travelex Insurance Services, Inc. CA Agency License ...
How early should I arrive at my pickup?
Coach USA Tours recommends that you arrive at your pickup point at least fifteen (15) minutes prior to the departure time for one day tours, and for multi-day tours and tours requiring a passport at least 30 minutes prior to departure.
How early should I arrive at my pickup?
Coach USA Tours recommends that you arrive at your pickup point at least fifteen (15) minutes prior to the departure time for one day tours, and for multi-day tours and tours requiring a passport at least 30 minutes prior to departure.
What clothing should I bring on a tour?
Our motorcoaches are air-conditioned, so a light sweater may be advisable. Casual and comfortable attire is acceptable. We suggest you include comfortable walking shoes, a sweater or jacket, and rain protective items. If any additional attire is ...