When I save my card, why does it not ask for my CVV code?
We do not store your CVV code to protect the security of your card. You will be asked to provide this at checkout each time, but it will not be saved by our system.
Can I save my credit card?
We currently allow the ability to save one credit card, but going forward you will be able to save additional payment methods. You can also label your card, so you can easily identify it as a business card or personal card.
How do I edit my card details?
To edit your card details, simply delete the card and then choose to add a new card to save the new details.
If I have purchased before, will my payment details be pre-populated?
We are only able to pre-populate details that have been saved to an account. If you would like to check out quicker in the future, sign up for an account, save your address and credit card, and next time you check out, we will take care of filling ...
Why when I search for a ticket between two cities do I have to chose a specific fare zone?
On some of our routes, the cost of travel differs across our stops. While in the same city, the stops may require different fees based on distance from the destination. We ask you to choose your specific stop or 'fare zone' for your origin point, so ...
Do you have a "Quick Buy" option for tickets I purchase on a regular basis?
If you have bought a ticket, i.e. a multi-ride ticket for community or a round trip for a regular trip you take, you can save time and buy this directly from your account page. Simply log-in into your account, visit your profile page where all of ...