When I buy my bus ticket online, is it a reservation?
There are no reservations. What you are buying online is an open bus ticket on any of our scheduled buses on the date(s) selected. If you are asked to provide an intended time of travel, that is for our planning purposes only. We understand that your plans may get changed due to factors outside of your control. We understand that, and will accommodate you to your destination. Here’s how it works. The online bus ticket guarantees the holder transportation to the designated destination; it does not guarantee a reservation on a specific bus. We anticipate high travel volume periods and allocate additional resources accordingly. However we cannot be responsible for factors totally beyond our control. If there is an unexpected surge in ridership and a certain bus fills up, passengers are accommodated as expeditiously as possible.