What if I lose my ticket or can't find my online bus ticket? Can the driver look up my booking?
Drivers and agents do not have the ability to look up bus ticket bookings online. The customer must keep their ticket safe and secure as replacements for lost tickets will not be issued. The customer must present their ticket to board vehicles. The ticket remains the property of the company and must be produced for inspection and, if requested to do so, be surrendered upon demand to an authorized company official. The customer will not be permitted to use Coach USA services without a valid ticket.
When I buy my bus ticket online, is it a reservation?
There are no reservations. What you are buying online is an open bus ticket on any of our scheduled buses on the date(s) selected. If you are asked to provide an intended time of travel, that is for our planning purposes only. We understand that your ...
Can I buy a ticket for Coach USA's airport service when boarding the bus?
Yes, all tickets can be purchased at the time of boarding the bus, however we do recommend buying your ticket online to get the best price and to make for a quick and easy trip! Please note, when purchasing a ticket directly with the driver, at Van ...
Does my ticket expire?
All one-way and round-trip tickets are valid for 1 year from the date of purchase. The dates displayed are schedules for a rolling week in 7 day increments; they do not change and would be the same for each subsequent rolling 7 days. And while you ...
Can I use my ticket on another date or at another time if my flight is late or is canceled?
You may be prompted to select an anticipated date and time of travel when booking a bus ticket online for planning purposes. However, due to the unpredictable nature of airline and train connections, one way and round trip tickets may be redeemed up ...
Do I get a digital or printed ticket?
If you purchase your ticket online or through our Coach USA app, you will receive a digital ticket. We encourage you to bring your digital ticket to the stop. We can scan your smart phone or tablet at the bus, printing is no longer required.