Coach USA Terms and Conditions

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• Does Coach USA serve Chicago's Midway Airport?

  No, Coach USA does not serve Chicago's Midway Airport.  Unfortunately, we do not anticipate the Midway service to resume in the near future as prior the pandemic, the ridership was marginal, therefore we continue to monitor enplanements at Midway to ...

• What does Coach USA Tours do in the event of inclement weather conditions?

  The tours will go unless the roads to the destination have been closed. You will be notified by phone of the cancellation.  

• Who can I talk to about Coach USA tours?

  For questions about tours, please contact the applicable Tour department from the list below. Shortline Bus: Phone (845) 610-2600 | Email: shortlinecustomerservice@coachusa.com Van Galder Tour & Travel: Phone: (800) 747-7407

• Who can I talk to about Coach USA's airport services?

  You're in the right place to find answers for your questions. Please look around our help center by browsing the categories, looking at the popular articles or by searching for your question. If you are unable to find the answer, the please raise a ...

• Who can I talk to about Coach USA's commuter services?

  You're in the right place to find answers for your questions! Please look around our help center by browsing the categories, looking at the popular articles or by searching for your question. If you are unable to find the answer, the please raise a ...