Can I buy a ticket for Coach USA's airport service when boarding the bus?
Yes, all tickets can be purchased at the time of boarding the bus, however we do recommend buying your ticket online to get the best price and to make for a quick and easy trip! Please note, when purchasing a ticket directly with the driver, at Van Galder, there is a $6.00 up-charge.
Does Coach USA serve Chicago's Midway Airport?
No, Coach USA does not serve Chicago's Midway Airport. Unfortunately, we do not anticipate the Midway service to resume in the near future as prior the pandemic, the ridership was marginal, therefore we continue to monitor enplanements at Midway to ...
When I buy my bus ticket online, is it a reservation?
There are no reservations. What you are buying online is an open bus ticket on any of our scheduled buses on the date(s) selected. If you are asked to provide an intended time of travel, that is for our planning purposes only. We understand that your ...
Who can I talk to about Coach USA's airport services?
You're in the right place to find answers for your questions. Please look around our help center by browsing the categories, looking at the popular articles or by searching for your question. If you are unable to find the answer, the please raise ...
What if I lose my ticket or can't find my online bus ticket? Can the driver look up my booking?
Drivers and agents do not have the ability to look up bus ticket bookings online. The customer must keep their ticket safe and secure as replacements for lost tickets will not be issued. The customer must present their ticket to board vehicles. The ...
Do I get a digital or printed ticket?
If you purchase your ticket online or through our Coach USA app, you will receive a digital ticket. We encourage you to bring your digital ticket to the stop. We can scan your smart phone or tablet at the bus, printing is no longer required.