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Do I get a digital or printed ticket?
If you purchase your ticket online or through our Coach USA app, you will receive a digital ticket. We encourage you to bring your digital ticket to the stop. We can scan your smart phone or tablet at the bus, printing is no longer required.Can I use my ticket on another date or at another time if my flight is late or is canceled?
You may be prompted to select an anticipated date and time of travel when booking a bus ticket online for planning purposes. However, due to the unpredictable nature of airline and train connections, one way and round trip tickets may be redeemed up ...Can I buy a ticket for Coach USA's airport service when boarding the bus?
Yes. You can purchase a ticket when boarding the bus. We do recommend buying your ticket online to get the best price and to make for a quick and easy trip!When I buy my bus ticket online, is it a reservation?
There are no reservations. What you are buying online is an open bus ticket on any of our scheduled buses on the date(s) selected. If you are asked to provide an intended time of travel, that is for our planning purposes only. We understand that your ...How do I get my tickets after I purchase?
Your tickets will immediately show on screen. You will also receive an email immediately with your receipt and a link back to your tickets. They can be printed from there or shown to your driver from your phone screen. If you sign up for an account ...
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Can I buy a ticket for Coach USA's airport service when boarding the bus?
Yes. You can purchase a ticket when boarding the bus. We do recommend buying your ticket online to get the best price and to make for a quick and easy trip!Does Coach USA serve Chicago's Midway Airport?
No, Coach USA does not serve Chicago's Midway Airport. Unfortunately, we do not anticipate the Midway service to resume in the near future. Even before the pandemic, the ridership was marginal, so we continue to monitor enplanements at Midway to ...Who can I talk to about Coach USA tours?
For questions about tours, please contact the appropriate tour department from the list below. Lenzner Coachlines: Phone: (800) 342-2349 Email: lenzner@coachusa.com Shortline Bus: (845) 610-2600 shortlinecustomerservice@coachusa.com Van Galder Tour ...What does Coach USA Tours do in the event of inclement weather conditions?
The tours will go unless the roads to the destination have been closed. You will be notified by phone of the cancellation.Is a driver's or tour director's gratuity included?
No, it is NOT included. Gratuity is left up to your discretion. We suggest the following amounts per passenger: ~Tour Driver $2.00-$4.00 per day/per person ~Tour Director $2.00-$4.00 per day/per person On your Coach USA Tour, we take care of paying ...