Can I use my ticket on another date or at another time if my flight is late or is canceled?
You may be prompted to select an anticipated date and time of travel when booking a bus ticket online for planning purposes. However, due to the unpredictable nature of airline and train connections, one way and round trip tickets may be redeemed up ...
When I buy my bus ticket online, is it a reservation?
There are no reservations. What you are buying online is an open bus ticket on any of our scheduled buses on the date(s) selected. If you are asked to provide an intended time of travel, that is for our planning purposes only. We understand that your ...
Can I buy a ticket for Coach USA's airport service when boarding the bus?
Yes, all tickets can be purchased at the time of boarding the bus, however we do recommend buying your ticket online to get the best price and to make for a quick and easy trip! Please note, when purchasing a ticket directly with the driver, at Van ...
Do I get a digital or printed ticket?
If you purchase your ticket online or through our Coach USA app, you will receive a digital ticket. We encourage you to bring your digital ticket to the stop. We can scan your smart phone or tablet at the bus, printing is no longer required.
Is smoking or drinking allowed aboard your vehicles?
For the health and safety of our passengers and drivers, smoking, including the use of e-cigarettes is not allowed on any of our vehicles. The consumption of alcohol is also prohibited.